1. Our Commitment
At Pelican Casino, we believe that games of chance should be treated purely as a form of relaxation and enjoyable entertainment. We realize that for a small percentage of players, gambling can stop being fun and become a problem. Therefore, we are fully committed to supporting and promoting the principles of Responsible Gaming, providing the necessary tools and information to help maintain control over your habits.
We encourage all our players to read the information on this page and utilize the provided security mechanisms.
2. Protection of Minors
The use of Pelican Casino services by minors is strictly prohibited. We have implemented strict procedures and a rigorous KYC (Know Your Customer) verification process to ensure that no one under the age of 18 has access to real money play.
- Every newly registered player must verify their age and identity.
- We strongly recommend that parents and guardians use Internet filtering software to protect children from inappropriate content.
3. Player Control Tools
To help you maintain control over your budget and the time spent playing, we provide easy-to-use tools available from your player account:
- Deposit Limits: Allow you to set the maximum amount you can deposit into your account within a specific time frame (daily, weekly, or monthly).
- Loss Limits: Protect you from losing more funds than you planned, taking into account only your initial deposit and not any potential winnings.
- Wagering Limits: Control the total amount you can wager in games within a selected time period.
- Session Limits: Restrict the amount of time you can spend logged into your account. After the set time elapses, the system will automatically log you out.
4. Take a Break and Self-Exclusion
If you feel you are losing control or simply need a break from gambling, we offer the option to suspend your account:
- Cooling-off (Short Break): Allows you to block your account for a short period, such as a few days to a month. During this time, you will not be able to make deposits or play for real money.
- Self-Exclusion: A decision for a longer break. Your account will be blocked for a set, extended period (e.g., 6 months or permanently). During this time, you will not receive any promotional materials from us, and the account cannot be unlocked before the specified period expires.
5. Where to Seek Help?
If gambling begins to negatively affect your personal life, finances, or health, we strongly advise seeking professional help. There are many independent charities and support groups specializing in addiction issues, such as Gamblers Anonymous and GamCare.
6. Tips for Safe Gaming
To maintain a healthy approach to gambling, remember a few key rules:
- Always treat gaming as a form of entertainment, not as a way to make money or pay off debts.
- Set a gaming budget in advance and never exceed it.
- Only play with money you can afford to lose without it affecting your daily life.
- Do not try to "chase losses" after a losing session – this usually leads to even greater losses.
- Do not play when you are tired, under the influence of alcohol, experiencing strong emotions, or stressed.